Shipping policy

 Shipping Terms

At Billie and Flynn we offer a flat rate of $9.10 across Australia.

Orders over $130 will qualify for FREE shipping,  In addition to these changes, customers are welcome to utilise an express shipping option, of a rate of $30. This is a premium service sent via Australia Post and is tracked and will be sent to you by the information to have provided to us. 

In addition we also offer free delivery to Lara and surrounds that are 45kms away from Lara. This includes most of Geelong, Little River and Bannockburn. Otherwise we offer pick up from Lara. A text message or email will be sent to you within 8 hours to organise a time and day for pick up. 

Sale Shipping Time Frames 

Our shipping timeframes change during peak periods such as new collection drops and sale periods. Due to a larger than normal volume of orders being processed, please allow up to 2 days for your order to be picked and packed, prior to us shipping it.  

PO Box and Parcel Lockers 

Please note all parcels with a PO Box Address or a Parcel Locker address will be handed over to Australia Post and will come under their shipping timeframes. Please follow up with your local post office for the shipping timeframe in your local area. 

Unclaimed Packages Privacy Statement

Billie and Flynn accepts no responsibility for unclaimed packages. If packages are unclaimed and are returned to us we are happy to repost it once the original package returns to us however the postage fee will be required to be paid. We will not issue a refund for these packages and do not accept any responsibility if they do not arrive back to us.  Should you wish the package to be resent, there will be a postage and handling fee of AUD$20 payable before the package is resent to you.

Privacy Statement

Your privacy is important to us. All information collected on this website is solely used for the purpose of processing your order and enhancing customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as PayPal accounts.  

Terms and Conditions can change at any time.